Technical Support

How to setup email account in Apple Mail

  • 1. Open your Apple Mail, click "File", then "Add Account"

    Setting up email in Apple Mail - Step 1

  • 2. A "Welcome to Mail" window pop up as below, enter Your Name (Your Display Name), E-mail Address (eg, alex@yourdomain.com), and Password, then click "Continue"

    Setting up email in Apple Mail - Step 2

  • 3. Enter the "Incoming Mail Server" information, then click "Continue"

    Setting up email in Apple Mail - Step 3

    Account Type: POP
    Incoming Mail Server: mail.yourdomain.com
    User Name: Your Full Email Address (eg, alex@yourdomain.com)
    Password: Your Email Password

  • 4. A warning such as below might appear, click "Connect"

    Setting up email in Apple Mail - Step 4

  • 5. Enter the "Outgoing Mail Server" information, make sure "Use Authentication" is ticked, then click "Continue"

    Setting up email in Apple Mail - Step 5

    Outgoing Mail Server: mail.yourdomain.com
    User Name: Your Full Email Address (eg, alex@yourdomain.com)
    Password: Your Email Password

  • 6. When the window below appear, click "Setup Manually"

    Setting up email in Apple Mail - Step 6

  • 7. Make sure Use Secure Sockets Layer (SSL) is Unticked, and choose "Password" for Authentication, then click "Continue"

    Setting up email in Apple Mail - Step 7

  • 8. An Account Summary window pop up and make sure to Tick the "Take account online", then click "Create"

    Setting up email in Apple Mail - Step 8

  • 9. Your account is created. Next click on "Mail", "Preferences"

    Setting up email in Apple Mail - Step 9

  • 10. The Account Information will appear.

    Setting up email in Apple Mail - Step 10

  • 11. Now click on the "Outgoing Mail Server (SMTP)", select "Edit SMTP Server List..."

    Setting up email in Apple Mail - Step 11

  • 12. The below window will appear.

    Setting up email in Apple Mail - Step 12

  • 13. Click on the Advanced tab, make sure the option "Use default ports (25, 465, 587)" is chosen and the information entered is correct as below, then click "OK"

    Setting up email in Apple Mail - Step 13

    Authentication: Password
    User Name: Your Full Email Adddress
    Password: Your Email Password

  • 14. Lastly, click on the Advanced tab, tick the option "Remove copy from server after retrieving a message" and choose "Immediately" or at most "after one week" to minimize the risk of overusage of disk space. Change the Port to 110 and untick "Use SSL". Save all changes and now you are ready to use Apple Mail as your email client.

    Setting up email in Apple Mail - Step 14
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