Technical Support

How to setup email account in Thunderbird

  • 1. Open your Thunderbird application, click "File", then "New", click "Mail Account"

    Setting up email in thunderbird - Step 1
  • 2. A new "Mail Account Setup" window pop up as below, enter all the required fields, and click "Continue"

    Setting up email inthunderbird - Step 2

    Your Name: Your Display Name
    Email address: Your email address, eg alex@yourdomain.com
    Password: Your account password

  • 3. Click the "Stop" button while the system looking for your settings.

    Setting up email in thunderbird - Step 3

    Then manually enter the fields as below:
    Username: Your full email address (eg. alex@yourdomain.com)
    Incoming: Your incoming mail server (eg. mail.yourdomain.com), then POP, 110, and None for secure connection
    Outgoing: Your outgoing mail server (eg. mail.yourdomain.com), then SMTP, 587, and None for secure connection

    Then click "Manual Setup..." to continue

  • 4. During the setup, a warning such as below might appear, tick "I understand the risks" and click "Done"

    Setting up email in thunderbird - Step 4
  • 5. A summary of settings window pop up, enter your optional fields, such as "Reply-to address", "Organization", "Signature Text", etc.

    Setting up email in thunderbird - Step 5
  • 6. Click on the "Server Settings", make sure "Server Name" is "mail.yourdomain.com", "Port" is 110, "User Name" is your full email address. If you choose to "Leave messages on server", we would advise to choose at most 7 days to minimize the risk of overusage of disk space.

    Setting up email in thunderbird - Step 6
  • 7. Lastly, click "Outgoing Server (SMTP)" tab to configure the outgoing mail server. Select the "Outgoing server" (eg. mail.yourdomain.com) and Click "Edit"

    Setting up email in thunderbird - Step 7
  • 8. Enter all the fields required.

    Setting up email in thunderbird - Step 8

    Description: A simple text description of this particular outgoing mail server setting
    Server Name: Your outgoing mail server name (eg. mail.yourdomain.com)
    Port: 587
    Under Security and Authentication, make sure Connection security is "None", Authentication method is "Password, transmitted insecurely", and enter User Name: "Your Full Email Address" (eg. alex@yourdomain.com)

    Click "OK" to continue

  • 9. Click "OK" to finish, and now you are now ready to use your Thunderbird as your email client.

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