Technical Support

How to setup email account in Outlook Express

  • 1. Open your Outlook Express, click "Tools", then "Accounts"

    Setting up email in Outlook Express - Step 1
  • 2. A new "Internet Accounts" window pop up as below, click the "Add" button, and select "Mail..."

    Setting up email in Outlook Express - Step 2
  • 3. A new "Internet Connection Wizard" window pop up as below, enter your name in "Display Name", then click "Next" to continue

    Setting up email in Outlook Express - Step 3
  • 4. Enter your E-mail address (eg, alex@yourdomain.com), then click "Next" to continue

    Setting up email in Outlook Express - Step 4
  • 5. Select "POP3" as My incoming mail server, then enter the incoming and outgoing mail server (eg. mail.yourdomain.com), and click "Continue"

    Setting up email in Outlook Express - Step 5

    Incoming mail (POP3, IMAP or HTTP) server: eg. mail.yourdomain.com
    Outgoing mail (SMTP) server: eg. mail.yourdomain.com

  • 6. Fill in the fields as below

    Setting up email in Outlook Express - Step 6

    Enter the fields as below:
    Account name: Your full email address (eg. alex@yourdomain.com)
    Password: Your Password

    Make sure the "Logon on using Secure Password Authentication (SPA)" is unticked.
    Then click "Next" to continue

  • 7. Click "Finish" to exit the Internet Connection Wizard

    Setting up email in Outlook Express - Step 7
  • 8. Now you are back to "Internet Accounts" window. Select the Account you created just now, and click "Properties" to finalize configuration.

    Setting up email in Outlook Express - Step 8
  • 9. A new Properties window pop up. Fill in the optional fields if necessary, such as Organization, and Reply address.

    Setting up email in Outlook Express - Step 9
  • 10. Click on the "Servers" tab, tick the "My server requires authentication". Make sure "Log on using Secure Password Authentication" is unticked

    Setting up email in Outlook Express - Step 10
  • 11. Click the "Advanced" tab, change the Outgoing mail (SMTP) server port number to "587". If you choose to "Leave a copy of messages on server", we would advise to remove from server at most after 7 days to minimize the risk of overusage of disk space. Click "Apply", and "OK" to finish.

    Setting up email in Outlook Express - Step 11
  • 12. Lastly, click "Close" to finish the configuration and now you are ready to use Outlook Express as your email client.

    Setting up email in Outlook Express - Step 12
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